Job Details

Position: Front desk clerk, hotel
Company: 2506228 Alberta Ltd o/a The Ritz Cafe & Motor Inn
Address: Whitecourt, AB
T7S 1N9
Wage: $17.25 /hour
Number of working hours: 35 hours per week
Number of vacancies: 2
Joining date: As soon as possible
Job type: Permanent employment Full time

Overview
Languages
English

Education
Secondary (high) school graduation certificate
Experience
No experience (will train)

On site
Work must be completed at the physical location. There is no option to work remotely.

Work setting
Hotel, motel, resort

Job Description

Responsibilities
Tasks
Investigate complaints and claims
Register arriving guests and assign rooms
Resolve complaints and claims
Take, cancel and change room reservations
Provide information on hotel facilities and services
Follow emergency and safety procedures
Clerical duties (i.e. faxing, filing, photocopying)
Answer telephone and relay telephone calls and messages
Provide customer service

Additional information
Work conditions and physical capabilities
Attention to detail
Fast-paced environment
Standing for extended periods
Work under pressure

Personal suitability
Client focus
Dependability
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Judgement
Organized
Reliability
Team player
Resourcefulness

How to apply
Direct Apply
By Direct Apply

Additional ways to apply

By mail
5032 Caxton Street W
Whitecourt, AB
T7S 1N9