Job Details
About Us:
Liu Loqum Café, established on April 20, 2022, is dedicated to serving traditional delights, baklavas, and authentic Turkish coffee. Our mission is to provide customers with an exceptional and enjoyable experience, featuring a menu that highlights:
• Lokum (Turkish Delight): Available in flavors such as rose, pistachio, and lemon.
• Baklava: A rich pastry made with layers of filo dough, nuts (pistachios or walnuts), and sweet syrup.
• Turkish Coffee: Including classic coffee served in traditional cups, along with variations like lattes and mochas.
We pride ourselves on using high-quality, authentic ingredients sourced from reputable suppliers.
Key Responsibilities:
• Strategic Leadership: Develop and implement operational strategies to enhance customer satisfaction and increase sales.
• Team Management: Recruit, train, and manage café staff, fostering a positive and efficient team environment.
• Financial Oversight: Monitor financial performance, manage budgets, and ensure profitability while maintaining quality standards.
• Quality Control: Oversee food preparation and service, ensuring compliance with health and safety regulations.
• Customer Relations: Handle customer inquiries and resolve issues promptly, ensuring an exceptional dining experience.
• Inventory Management: Oversee inventory levels and manage ordering processes to meet production demands effectively.
Job Description
Qualifications:
• Proven experience in a senior management role within the hospitality or food service industry.
• Strong leadership skills, with the ability to motivate and manage a diverse team.
• Excellent communication and interpersonal skills, with a focus on customer service excellence.
• Proficiency in hospitality management software (OpenTable, Mod, Elektra V4, Sihot, Opera).
• Bachelor's degree in Hospitality Management or a related field is preferred.
• A strong focus on strategic planning, adaptability, and results-driven performance.
Eligibility to Apply:
• Open to Canadian citizens, permanent residents, and international applicants with valid work permits.