Job Details

Job Title: Manager, Food and Beverage Service
Employer Name: Real Fruit Bubble Tea Inc.
Job details
Location of work: 50 Rideau Street, Suite 1D, Ottawa, ON K1N 9J7
On Site: Work must be completed at the physical location. There is no option to work remotely.
Salary: $36.00/ hour
Vacancies: 1 Vacancy
Employment groups: Youth, Veterans of the Canadian Armed Forces, Visible minorities, Persons with disabilities, Indigenous people, Newcomers to Canada, Seniors, and Apprentices are welcome
Terms of employment: Permanent employment, Full time: 30-40 hours/ week
Start date: As soon as possible
Employment conditions: Early morning, Evening, Shift, Morning, On call, Day, Weekend, Overtime
Job Requirements
Languages: English, with strong oral and written communication skills
Education: Completion of a college program in food service administration, hotel and restaurant management or related discipline OR a secondary school graduation certificate with equivalent work experience is required.
Experience: Work experience as a Manager, Food and Beverage Service for 3 years or more required
Work Conditions and Physical Capabilities: Fast-paced environment, Work under pressure, Tight deadlines, Standing for extended periods
Personal Suitability: Team player, leadership, organized, efficient interpersonal skills, client focus, ability to multitask, Excellent written and oral communication skills
Supervision: 5-10 people
Work Setting: Urban area, Shopping centre or mall
Transportation/travel information: Public transportation is available
Specific Skills/Job Duties: Establish and implement business objectives, performance targets, and operational plans to maximize sales and profitability; Monitor and control key cost drivers, including food and labour costs, and implement corrective strategies as required; Oversee and approve execution of all marketing promotions, materials, and initiative in alignment with corporate strategy; Determine staffing requirements and develop and approve staff schedules to ensure operational efficiency; Establish training programs and oversee employee development and performance management; Direct and oversee store operations, ensuring accountability across all levels of staff; Lead emergency response and crisis management procedures, ensuring appropriate escalation and resolution; Enforce company operating standards and implement corrective actions to address non-compliance; Establish and maintain Quality, Service and Cleanliness (QSC) standards and ensure compliance with all food safety and sanitation regulations; Oversee inventory control systems, including forecasting, procurement, and cost management; Approve purchase orders and ensure quality assurance processes for all incoming goods; Oversee the resolution of customer complaints, inquiries, and service issues, ensuring timely and effective outcomes; Liaise with internal departments regarding product quality, supply issues, and operational improvements; Prepare and present operational and financial reports to the Regional Manager; Participate in management meetings and contribute to strategic planning and decision-making; Oversee store maintenance and repair activities, ensuring timely resolution and operational continuity.
How to apply: Send resume by email to realfruit.hiring@gmail.com or apply through our website at https://realfruitbubbletea.com/store-manager/ . When using the website, please choose the correct location.
Who can apply to this job: Only apply to this job if: You are a Canadian citizen or a permanent resident of Canada or You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.

Job Description