Job Details
Job Overview
We are seeking an experienced and dynamic Cashier Supervisor to oversee daily retail operations, manage a team of cashiers, and ensure exceptional customer service. The ideal candidate will possess strong leadership skills, extensive retail management experience, and excellent communication abilities. This role involves supervising cashier staff, managing store operations, and implementing sales strategies to enhance store performance. Bilingual skills are a plus to serve diverse customer needs effectively.
Duties
Supervise and coordinate cashier team to ensure efficient checkout processes
Oversee cash handling procedures, POS transactions, and reconciliation of daily sales
Recruit, train, and develop new staff members to maintain high performance standards
Ensure compliance with company policies, safety regulations, and customer service standards
Handle customer inquiries, resolve complaints, and ensure a positive shopping experience
Qualifications
Proven supervisory or team management experience in retail or similar environment with at least three years experience
Required to have worked in a grocery store setting in the past
Strong knowledge of POS systems, cashiering procedures, and cash handling protocols
Excellent communication skills; bilingual abilities are preferred
Proficiency in merchandising, pricing strategies, and sales management
Experience with recruiting, training & development, and performance coaching
Demonstrated leadership capabilities with the ability to motivate staff and manage multiple priorities
Excellent organizational skills with attention to detail and time management skills
Strong math skills for sales calculations and financial reconciliation
Customer service-oriented mindset with professional phone etiquette and interpersonal skills
This position offers an opportunity to lead a retail team in a fast-paced environment while developing your managerial expertise. Candidates should be proactive leaders committed to delivering outstanding customer experiences.
Job Type: Full-time
Work Location: In person
Apply in person or online
Job Description