Job Details

Location : 4716 34 St, Vernon, BC, V1T 5Y9
Work location: On site
Salary: 18.25 hourly / 35 to 40 hours per week
Terms of employment: Permanent employment
Full time: Early morning, Evening, Morning, Night, Day
Starts as soon as possible
Vacancies: 1 vacancy
Languages: English
Education: Secondary (high) school graduation certificate
Experience: 1 year to less than 2 years
On site: Work must be completed at the physical location. There is no option to work remotely.

Job Description

Tasks: Investigate complaints and claims, Register arriving guests and assign rooms, resolve complaints and claims, Process group arrivals and departures, Take, cancel and change room reservations, provide information on hotel facilities and services, provide general information about points of interest in the area, Process guests' departures, calculate charges and receive payments, Balance cash and complete balance sheets, cash reports and related forms, Answer telephone and relay telephone calls and messages, Contact customers to deliver requested wakeup calls, Provide customer service
Personal suitability: Client focus, Excellent written communication, Flexibility, Organized, Team player
Employment groups: This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Support for persons with disabilities: Participates in a government or community program or initiative that supports persons with disabilities
Support for newcomers and refugees: Participates in a government or community program or initiative that supports newcomers and/or refugees
Support for youths: Participates in a government or community program or initiative that supports youth employment
Support for Veterans: Participates in a government or community program or initiative that supports Veterans
Support for Indigenous people: Participates in a government or community program or initiative that supports Indigenous people
Support for mature workers: Participates in a government or community program or initiative that supports mature workers
Supports for visible minorities: Participates in a government or community program or initiative that supports members of visible minorities
The employer accepts applications from:
Canadian citizens and permanent or temporary residents of Canada
other candidates, with or without a valid Canadian work permit
By email
resumes@phihotelgroup.com
By mail
4716 34 St, Vernon, BC, V1T 5Y9