Job Details

Job Details
• Position Type: Permanent, Full-time
• Start Date: As soon as possible
• Salary: $36.60 per hour
• Hours: 40 hours per week
• Vacancies: 1
• Work Location:
o 38 VICTORIA CRESCENT NANAIMO BC V9R 5B8
Languages Required
• English (fluent)

Education & Experience
• Other trades certificate or diploma or equivalent experience
• Experience Required: 1 year to less than 2 years in a similar support/IT role

Work Setting
• Help Desk / IT Support

Key Responsibilities
• Provide first-line support to users experiencing hardware or software issues.
• Grant and manage user access to computer network and systems.
• Offer technical advice and training to users.
• Set up and configure workstations, operating systems, and required software.
• Ensure proper installation of cables and networking hardware.
• Deliver outstanding customer service and technical support.

Supervision
• No supervision responsibility

Experience and specialization

Computer and technology knowledge
• iOS
• Networking software
• Networking hardware
• Networking security
• Servers
• Desktop applications
• Communication software
• Mac OS
• MS Active Directory

Additional information
Security and safety
• Basic security clearance

Transportation/travel information
• Own transportation
• Own vehicle

Work conditions and physical capabilities
• Fast-paced environment
• Attention to detail
• Sitting
• Combination of sitting, standing, walking

Own tools/equipment
• Internet access
• Cellular phone

Personal suitability
• Client focus
• Efficient interpersonal skills
• Excellent written communication
• Organized
• Team player
• Ability to multitask
• Time management
• Honesty

Benefits
Health benefits
• Dental plan
• Health care plan
• Paramedical services coverage
• Vision care benefits

Why Join Ammolite Technology?
At Ammolite Technology, we’re passionate about delivering tech solutions that make a difference. As part of our team, you’ll be part of a supportive environment with comprehensive health benefits — all while contributing to meaningful tech innovation.

How to Apply
Please submit your resume directly to Ammolite Technology at careers@ammolitetech.com.

Job Description

Key Responsibilities
• Provide first-line support to users experiencing hardware or software issues.
• Grant and manage user access to computer network and systems.
• Offer technical advice and training to users.
• Set up and configure workstations, operating systems, and required software.
• Ensure proper installation of cables and networking hardware.
• Deliver outstanding customer service and technical support.