Job Details

Company Business Name: Spring Activator Inc.

Company Operating Name: Spring

Business Address: 240 Richmond St W, Toronto, ON M5V 1V6

All other locations with full addresses where the employee will work: Remote from the GTA with some onsite work at our Toronto location; Occasional work at our Vancouver office, 225 W 8th Ave #300, Vancouver, BC V5Y 1N3; Some in-person work at events across Canada

Title of the Position: Senior Program Manager

Number of Positions Available: 1

Job Description
Spring is a global community of impact innovators and investors, connected to create a sustainable, healthy and equitable world. Based in Vancouver, with team members in Toronto and across the country, we design and deliver education and experiences to build an inclusive community of investors and support a diverse range of founders to scale their impactful solutions. We address barriers to realizing this through incubation, acceleration, investor training and match-making opportunities with our active, values-aligned community. We are committed to proactively increasing participation in impact investment among underrepresented communities. This role reports directly to the Chief Programs Officer.

What you will be doing:
As Senior Program Manager your tasks and responsibilities will include but are not limited to the following:

Program Delivery and Support
-Support the design and integration of program curriculum and content, including teaching materials and resources, for online sessions, community groups, and our e-learning platform tailored for impact founders and aspiring investors
-Review the development of cohort application forms and selection criteria, in accordance with program goals and deliverables, evaluate curriculum and recommend improvements
-Oversee operational support for the Programs including: stakeholder engagement and supporting with program delivery
-Supervise the budget of programs to ensure cost effectiveness and adherence to program’s objectives
-Work with Spring Leadership team, including VPs & C-suite to recommend improvements and revise or design program and curriculum materials

Raising awareness and recruiting for programs:
-Represent Spring at both in person and virtual events and relevant platforms by delivering presentations, offering through leadership and networking at conferences, workshops and symposia
-Supervise marketing and operations teams to conduct marketing initiatives for programs, conduct market research, track analytics and provide evidence based recommendations to enhance recruitment and program participant experience
-Oversee education program applications and selection, using email marketing and automation tools.
>This includes interviewing and researching founder and investor program applicants to determine if they are appropriate to participate in programs.
- Support the development of background content and initial copy for marketing and/or promotional materials making recommendations to project managers where appropriate

Impact Measurement
-Collect and evaluate Key Performance Indicators (KPIs) from programs and participants to create comprehensive reports that enhance program delivery.
>This includes aligning program intake questions with data reporting requirements
-Conduct statistical analyses to determine cost and effectiveness of programs, identifying opportunities for continuous iteration and improvement
-Collate impact metrics, synthesizing their learnings and translating them into tangible insights with the support of the VP of Learner Experience
-Support design, development, and evaluation of application and data collection tools to gather relevant information from applicants and participants, facilitating the creation of comprehensive reports to assess program effectiveness

Terms of Employment: This is a permanent and full-time position, 40 hours of work per week

Seasonal Position: No

Language of Work: English

Wage: $85,000-105,000

Vacation: 15 days of paid vacation, 5 personal health days, and statutory BC holidays. We also provide additional days off between Christmas and New Years holidays.

Benefits:
An $800 home office expense allowance
A $1,000 health stipend prorated for the year
Support for professional development programs

Bonuses/Commission: Spring Annual Bonus Plan (discretionary)

Locations of Work (local area, city or town): Toronto, Ontario, some work in Vancouver or locations across Canada

Contact Information: Apply with a cover letter and resume to the application form in link https://share.hsforms.com/1KULRdpOsSJyZdg9lXN1NUgcs7f7

Skill Requirements (includes education and work experience):
This role is for you if you’re:
-Action-oriented and adaptable, with a passion for positive impact and a talent for delivering capacity building programs to diverse stakeholders.
-Skilled in implementing processes for high-impact results, supporting management, and managing multiple priorities.
-Proactive problem solver, energized by collaboration, and committed to working hands-on with the team.

You must also have:
-A bachelor’s degree in business, economics or other applicable social science
-At least 3 years of professional experience in a similar program delivery role
-Demonstrated understanding of working with early stage investors including running programs with them as a primary audience and/or participating in angel networks
-Demonstrated knowledge in delivering programs for underrepresented and equity seeking groups for example women and non binary individuals, BIPOC individuals etc.
-Demonstrated knowledge in managing and delivering entrepreneur programs including but not limited to venture sourcing, curriculum development, session delivery, speaker sourcing and mentorship management
-Demonstrated knowledge in early-stage impact investing conducting light due diligence to evaluate impact ventures
-Demonstrated knowledge in tracking and analyzing costs of multi-tiered program contracts especially with government and corporate funders
-Demonstrated knowledge in with conducting formal reporting processes especially with foundations and government agencies
-Be located in Toronto, Ontario and flexible to travel when light travel is required
-Be able to attend, speak and/ or deliver presentations on behalf of Spring at conferences, workshops and symposia during evenings and/or weekends
-Great communication skills to be able to communicate fluently in English and listen actively in a range of environments and with a variety of stakeholders with ease

Preference for:
-Have a genuine interest in seeing people succeed
-Preference for candidates familiar with Notion or Hubspot
-Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

Job Description