Job Details

Kulwant Info Corporation, a contractor for Telus Telecommunications is hiring a Technician who is responsible for the installation and support of products related to home networking, phones, etc. This positions priority will be to offer exceptional customer service while completing installs and repairs.Must be legally authorized to work in Canada/ Canadian citizen or have Permanent Resident Card
• Criminal abstract background check or PCC (Police record certificate from the country of residence).
• Maintain a valid BC Class 5 driver’s license or equivalent of any other country and provide a driver’s abstract yearly.
• Willing to travel if required
• Prior experience in telecommunications and/or working in the field independently is an asset not necessarily required
• Must be comfortable with computers, and able to handle various Windows-based applications Excellent communication skills, both written and verbal
• Should be able to provide outstanding customer service.
• Should be able to sell Telus products/services.

Job Description

• Install and repair support for Phone, Internet, and TV transported over fiber/copper networks
• Installation, termination, and testing of coax, fiber, CAT6
• Responsible for the installation/commissioning of TV/Internet/Phone/Security Systems equipment
• Installation and repair of CCTV cameras, CCTV monitoring systems, alarm/security panels, PIR and Window Sensors, Thermostat, smoke/ carbon monoxide sensor, low voltage wiring
• Drive the high-quality installation of Internet/TV/VOIP services over fiber/coaxial
• Analyze and repair existing Internet/TV/VOIP service challenges
• Discover new Internet/TV/VOIP service issues and create solutions before problems can become customer impacting
• Finally, and most importantly, you will engage in meaningful conversations with our customers, developing real relationships in which the trust you build can be leveraged to provide solutions for the connected homes of today