Bicycle Sports Pacific Vancouver is seeking a Retail Supervisor to join the team in Vancouver.
This position is permanent, full-time; 35 hours per week; $21.00 per hour.
How to apply:
*Please do not call or apply in person.
Please send resume to: bspdowntown@shaw.ca
OR
Mail your resume to
Bicycle Sports Pacific Vancouver
999 Pacific St,
Vancouver, BC
V6Z 2K2
*Please confirm in your resume that you are legally authorized to work in Canada (i.e., either a permanent resident or citizen of Canada).
Job Description
Duties:
- Perform key holding and managerial duties, such as opening and closing the store, managing escalated complaints, developing and implementing marketing strategies and signing for deliveries;
- Hire and train or arrange for the training of new sales staff and monitor and report on performance;
- Process online sales for all three BSP locations and interact with customers online;
- Work with store manager to ensure fast delivery of product;
- Receive inventory from suppliers into Ascend, assuring costs are correct, and everything is put in its place to BSP standards;
- Prepare multi-store transfers;
- Confidently evaluate customer needs and provide a positive experience to all customers;
- Learning extensive knowledge of all bicycle brands and products we carry;
- Prepare reports regarding sales volumes, merchandising and personnel matters;
- Able to resolve IT problems in store, and with the website;
- Maintain specified inventory and order merchandise;
- Other duties as needed by the store manager;
Requirements:
- Secondary education required;
- 2+ years of retail sales and customer service experience including online sales;
- Previous experience in a supervisory role is an asset;
- Proficient in MS Office (Word and Excel);
- Knowledge of bicycles, parts and accessories as well as some mechanical skills;
- Knowledge of HTML, JavaScript and/or experience with leading website CMS platforms is an asset;
- Working knowledge of Google feed, Google Analytics, Google Ad Network, Google Tag Manager, Search Console, AdWords, Bing, Facebook ads, Hotjar is an asset;
- Must have very strong organizational skills and the ability to work independently or in a team.