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Supervisor - Retail (NOC 6211)
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Location
8820 Blackfoot Trail SE, #119, Calgary, AB| Alberta
Employer:
Executive Diamond Services
Ltd.
Contact
Person: Yahir Rivero
Position: Supervisor - Retail (NOC 6211)
Terms
of Employment: Permanent, Full-time (30-40 hours per week), Day, Morning,
Afternoon, Evening, Weekend, Shift
Hourly
Wage: $20.00 - $22.00 per hour
Expected
Start Date: As soon as possible
Work
Location: 8820
Blackfoot Trail SE, Suite 119, Calgary, AB T2J 3J1
Duties
and Responsibilities include
but not limited to:
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Supervise and co-ordinate work schedules and work
activities of staff.
·
Ensure merchandise is neat and clean and ready to be
displayed.
·
Ensure exceptional customer service is achieved by
exceeding service targets and key performance indicators
·
Describe and sale the jewelry and other accessories
to customers
·
Oversee the overall customer service and operational
functions, including sales, cashiering merchandising, etc.
·
Prepare day by day reports of entire sales.
·
Maintain the security of the store and Health and
Safety requirements
·
Sort and check the quality of incoming goods.
·
Complete all necessary records and reports in a
timely and accurate fashion.
·
Maintain a clean, neat, and orderly work area
·
Resolve any issues (Customer complaints or any emergency)
·
Monitor inventory process at the facility to insure
timely updating and accuracy.
·
Delegate workloads to staff workers
·
Assist in recruiting/ hiring and training of new
staff.
·
Ensure pricing is correct.
·
Arrange a repair work for the goods purchased or
traded
·
Maintain inventory and ensure items are in stock by
placing orders.
·
Other tasks as assigned by the manager
Position
Requirements and Qualifications:
·
High school (secondary) diploma is required
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Previous retail sales work experience is required;
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Previous experience or knowledge related to
Jewelry/accessories sales industry would be a strong asset;
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Well organized, flexibility and accurate;
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Ability to build and maintain good
relationship with customers;
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Strong
organization and effective interpersonal skills;
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Team
player – positive, reliable and motivated;
·
Physically capable of performing the
required duties, repetitive tasks and work on flexible hours by shift;
·
Security
and safety: basic security clearance;
·
Client
focus;
Work Conditions and Physical
Capabilities:
Fast-paced environment,
Work under pressure, Tight deadlines, Combination of sitting, standing, walking,
Standing for extended periods, Attention to detail, Supervisory / readership
skills.
How to Apply:
If
you are interested in the position and would like to join and grow with Executive Diamond Services Ltd. we encourage you to send us a Cover Letter and Resume by
email to info@executivediamonds.ca.