Five Springs Investment Inc. o/a A&W Restaurant at the University of Calgary is looking for a full-time permanent food service supervisor to join our busy team!

Position: Food Service Supervisor (NOC 62020)
Terms of Employment: Permanent, Full-time (30-40 hours per week), Day, morning, To be determined
Hourly Wage: $17.00
Expected Start Date: As soon as possible
Work Location: 402 Collegiate Blvd NW, Calgary, AB T2N 1N4
Duties and Responsibilities:
• Provide outstanding food and beverage service to customers
• Collect cash, credit/debit cards or other payment from customers, also, balance cash and record sales
• Responsible for overseeing the overall operation of the food service establishment
• Supervise; co-ordinate and schedule the activities of staff who prepare, portion and
serve food/drink
• Place orders to vendors for required supplies
• Assist in the process of hiring of new staff, when necessary
• Train and mentor new and current employees in workplace safety, sanitation, and job duties.
• Resolve customer complaints regarding quality and service·
• Ensure that health and safety regulations as well as quality control standards are being met, to maintain sanitary environment and excellent food and service
• Perform daily inventory counts and keep records of both necessary and wasted supplies/stock
• Assist in the development process of company procedures and policies, when necessary
• Other duties as assigned by the manager/director
Position Requirements and Qualifications:
• Secondary school (senior high) graduation
• Previous (at least 1-2 years) experience in the food service/handling industry
• Previous experience in a supervisory role
• Strong organization and effective interpersonal skills
• Client focus; Team player – positive, reliable, and motivated
• Physically capable of performing the required duties; repetitive tasks and working flexible hours by shift.
Work Conditions and Physical Capabilities:
Fast-paced environment, standing for extended periods, physically demanding